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Practice counsellor somatic

In people with chronic diseases such as diabetes, high blood pressure, renal dysfunction, asthma and COPD and cardiovascular disease, periodic monitoring is necessary. The somatic practice support person (POH-S) does the supervision of these chronic conditions within a regular consultation hour.

The POH-S has undergone training that enables her to independently draw up a treatment plan for the above-mentioned patients. As there are continuous developments in her field, she attends many refresher courses every year. Where necessary, the POH-S consults with the GP.

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New telephone system

From 20 June, we are using a new telephone system. With this system, you can choose not to wait for the assistant to speak to you, but to be called back by the assistant at a later time. Of course, you can always choose to stay in the queue.

With this, we hope to increase the practice's accessibility and manage waiting times better. It will take some getting used to for everyone. For you, because you will suddenly come into contact with the practice in a different way, and also for the assistants, who will have to familiarise themselves with this way of working. We hope for your patience and especially for an improved accessibility of our GP care for you.