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Make an appointment by phone

All consultations - including those with the doctor's assistants - are by appointment. The doctor's assistant can be reached between 08:00 - 10:30 to make an appointment. During the phone call, you will be asked about the reason for your contact. This is to best assess the nature and urgency of your complaints. The doctor's assistant is trained for this purpose and (like the GP) is obliged to treat your information confidentially.

When making an appointment, 15 minutes are reserved. If you think you need more time or if you plan to come with several people, inform the doctor's assistant when making an appointment. That way, sufficient extra time can be scheduled.

In case of urgency: select 1 in the drop-down menu.

Arrange it easily online

It is also possible to make an appointment online. This can be done by logging into the patient portal. Through the patient portal, you can also:

  • Requesting repeat prescriptions
  • Putting questions to your GP
  • Viewing your file

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New telephone system

From 20 June, we are using a new telephone system. With this system, you can choose not to wait for the assistant to speak to you, but to be called back by the assistant at a later time. Of course, you can always choose to stay in the queue.

With this, we hope to increase the practice's accessibility and manage waiting times better. It will take some getting used to for everyone. For you, because you will suddenly come into contact with the practice in a different way, and also for the assistants, who will have to familiarise themselves with this way of working. We hope for your patience and especially for an improved accessibility of our GP care for you.

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