How personal alarm systems work

A personal alarm allows you to call for help quickly if anything happens. You wear an alarm button as a necklace or bracelet. When you press the button, a contact person or emergency control centre is alerted immediately.

Agree in advance who should be contacted in an emergency. This could be a family member, a neighbour, a carer or a professional support worker. That way, you can be sure that help will arrive quickly when needed.

A personal alarm can be useful, for example, if you:

• lives alone;
• occurs more frequently;
• has a chronic illness;
• sometimes feels insecure at home;
• want to continue living independently for longer.

Where can I apply for a personal alarm?

You can request information or submit an application via:

• your health insurer;
• your local authority and welfare, such as Participe;
• home care organisations, such as Amstelring;
• providers of personal alarm services.

Am I entitled to compensation for this?

That depends on your situation.

1. For medical reasons: Are you at increased risk of an emergency due to an illness or physical disability? If so, your health insurer may sometimes reimburse the cost of the equipment. This often requires a medical referral from a doctor or nurse. The costs of a control room subscription are usually not reimbursed.
2. If the reason is social: Do you feel unsafe at home, or do you have few people in your neighbourhood who can help? In some cases, you can contact your local council for assistance. The options available vary from council to council.